FAQ'S - Frequently Asked Questions

✨ Look 2wice Boutique x Suerae Marie Designs FAQ'S ✨

Hey babe 💕 Welcome to your go-to guide for all things Look 2wice Boutique x Suerae Marie Designs. Whether you’re booking a custom slay or shopping our ready-to-wear custom glam, here’s everything you need to know to shop smart, bold, and confident.

👗 About Look 2wice & Suerae Marie Designs

Q: What is Look 2wice Boutique?
A: Look 2wice Boutique is where fashion is made to turn heads! Your glam destination for bold ready-to-wear pieces and exclusive custom garments straight from the creative world of Suerae Marie Designs.

Q: Who is Suerae Marie?
A: Raven is the designer behind Suerae Marie Designs and the owner of Look 2wice Boutique. Every custom piece is a work of art made to turn heads and serve looks.

Q: How do I place a custom order?
A: Start by booking a consultation. We’ll go over your inspo, vision, fabrics, and get the process started!

Q: Can I change my design later?
A: Changes after confirmation come with an additional fee. Be sure about your vision, babe! 💅

Q: Do you charge rush fees?
A: Yep! $100 for any orders needed in less than 30 days. Quality takes time, and we don’t rush perfection.

📦 Shipping, Delivery & Returns

Q: Where do you ship?
A: We currently ship anywhere in the U.S. via USPS standard or expedited shipping.

Q: Is local delivery available?
A: Yes! For Houston-area client's: $30 base fee + $5 per 5 miles over 10 miles.

Q: Can I return or exchange items?
A: No returns or exchanges. All sales are final, but we offer one free alteration for custom orders within 5 days of delivery.

🎓 Prom, Events & More

Q: Do you sell prom dresses?
A: Yes, and they’re *everything*. Prom orders are final sale, but you get one minor adjustment if needed. Let us know within 3 days.

Q: Can I shop online?
A: Absolutely! Our Shop All page features curated looks from both Look 2wice Boutique & Suerae Marie Designs, everything from exotic to red carpet ready.

💳 Payments & Contact

Q: What payments do you accept?
A: We accept Cash, Cash App, Venmo, PayPal, Zelle, and secure online checkout. 

Q: How do I contact you?
A: Email us anytime at shop@look2wiceboutique.com. We're always here to help you slay confidently.

Still have questions? Reach out Anytime fam! 💌