Delivery, Shipping & Pickup Policy

📦 Shipping, Delivery & Pickup Policy

At Look 2wice Boutique x Suerae Marie Designs, we believe fashion should arrive just as fierce as it was designed. Whether you're grabbing a glam-ready piece or ordering a one-of-a-kind custom look, we’ve got your delivery needs handled with care and style. 

🧥 Ready-to-Wear Orders

  • Standard Shipping: 5–7 business days (U.S. only)
  • Expedited Shipping: 2–3 business days (extra fee applies)
  • Processing Time: Ships within 2–3 business days after purchase
  • Shipping Charges: Automatically calculated at checkout
  • Tracking: You’ll receive an email with tracking once your order ships

✨ Custom Orders & Alterations

  • Book Early: We recommend booking 1–2 months in advance for custom pieces
  • Processing Time: Varies by garment, timeline discussed during your consultation

🚗 Pickup & Delivery Options (Custom Orders Only)

  • Free Local Pickup: Schedule a pickup at the boutique
  • Personal Delivery (Houston, TX): $30 flat rate for up to 10 miles
  • Beyond 10 Miles: Add $5 for every 5 additional miles
  • U.S. Shipping: Available via USPS standard or expedited, tracking included

📦 Delivery & Packaging Info

  • Order Confirmation: Every order receives an email confirmation
  • Secure Packaging: Items are wrapped with care, especially custom or delicate pieces
  • Delivery Issues: Delayed, damaged, or missing something? Contact us and we’ll handle it immediately

📞 Need Help?

Email us anytime at shop@look2wiceboutique.com
Live Chat: Available directly on our website — we’re always just a click away 💬